Price List - Meeting Manager

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OnTime Meeting Manager

OnTime Meeting Manager is licensed on a per user basis. A license is required for each user that would normally book a resource in an OnTime©Meeting Manager based database on a Domino server. If there are multiple OnTime©Meeting Manager based databases on one or more servers only one user license is needed per individual user irrespective of how many OnTime©Meeting Manager based database they regularly access. There is no server license and licenses can be used across locations within the same legal entity.

Licences are required for users who directly book resources in a OnTime©Meeting Manager based database or using Domino Calendaring and Scheduling feature thats result in a resource reservation in a OnTime©Meeting Manager based database.

No of Users
EUR USD
DKK
25 1.670 2,080
12.500
50 2.190
2,730 16.400
75 3.030 3,780
22.700
100 3.690
4,620
27.700
200 6.390
7,980
47.900
300 8.230
10,280
61.700
400 9.910
12,380
74.300
500 10.930
13,670
82.000
750 14.480
18,100
108.600
1.000 16.790
20,980
125.900
1.250 18.640
23,300
139.800
1.500
20.330
25,420
152.500
2.000 22.950
28,680
172.100
2.500
24.480
30,600
183.600
5.000
37.110
46,380
278.300
7.500
49.710
62,130
372.800
10.000
58.800
73,500
441.000
The minimum fee to upgrade from one interval to another is the equivalent of EUR 750


Contracts available

Software Maintenance Agreement

The software maintenance program ensures continuous operation of the OnTime products covered in the customers IT environment subsequent to an upgrade to a newer version of the product. IntraVision guaranties a minimum of 2 new maintenance releases per year, which ensures continuous development of new features and functionality. OnTime will support the latest version of the mail & calendar platform for which it was bought no later than three months after its release.

Further the maintenance agreement ensures that customers with active maintenance are entitled to receive error fixes and new versions including new functionality without additional cost. The cost of implementing customer specific application changes is not included in the maintenance agreement, and will be invoiced separately as per agreement. IntraVision will provide all maintenance customers with timely information about new releases of products in the OnTime suite.

In accordance with the present maintenance agreement the OnTime products shall support the IT platforms specified in the installation and configuration manuals. These manuals can be obtained from www.ontimesuite.com. IntraVision limits the delivery of error fixing to releases delivered from IntraVision within a period of 12 months from the date a customer reports a specific error.

The obligation to deliver updates to the software covered by the agreement is annulled if the platform manufacturer removes building blocks from their products that are essential to the development of a product in the OnTime suite.

Pricing of maintenance is 20% of list price annually. The minimum fee is the equivalent of EUR 675 / USD 1.000 / DKK 5.000  annually.

Technical Support Contract

A Technical support contract entitles you to technical support by email or phone directly from IntraVision. The Technical Support Contract is an add-on to the maintenance contract and is priced at 15% of list price on the licensed product annually. Technical support is available during our office hours (09.00 to 16.00 Central European Time).

The support contract allows free email or phone support within the support contract period. Response time for customers with a Technical Support contract is one business day from logging the incident on our website, by mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by phone at +45 7023 2340.

Please include the following information in your mail or have it available when calling

  1. Clear and concise description of problem and what has been done to try and fix it. Screenshots are very helpful.
  2. Any supporting documentation i.e. Lotus Domino environment architecture is highly appreciated and will speed up problem solving.
  3. Operating system that your Lotus Notes / Lotus Domino server is running on
  4. State OnTime Suite product name and version number
  5. State the Lotus Notes / Lotus Domino version numbers

Restrictions:

  • Incidents are logged by email or phone. This does not mean that your incident will be solved right away.
  • The Technical support contract covers only support on the product itself, and does not cover issues due to consequences related to operating system or other 3rd party applications.
  • The Technical support contract covers 2nd level support issued to central IT personnel, responsible for the OnTime Suite product.
  • The Technical support contract does not cover daily maintenance, monitoring nor upgrade of new releases.
  • The Technical support contract does not cover onsite visit from IntraVision consultants.
If you do not have an OnTime Technical Support Contract, time spent on your incident will be charged by the hour (minimum of half an hour) at a rate of EURO 170 unless otherwise agreed. Alternatively support can be obtained from an OnTime reseller. This support service from the reseller is normally a payable service.

 

 

Agern Alle 13 - DK-2970 Hørsholm - Phone: +45 70 23 23 40 - Fax: +45 70 23 23 49
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